Fiat Chrysler gets the Tick this time – Car Business

Hi, Bob Aldons from Car Business. Car Business is a multi-dimensional car company involved in diverse areas of the automotive industry in Australia. Diversity allows us to cater to the needs of our customers, whether retail, dealer or wholesale. Let’s talk about out of warranty claims. Before that, let me remind you about what we do at Car Business. Here’s a story about a goodwill claim by Fiat Chrysler

  • New Car Brokerage
  • Quality Used Cars
  • Vehicle Finance and Insurance
  • Genuine Spare Parts for Jeep, Chrysler, Dodge, Fiat, Alfa Romeo, Isuzu Ute & Volkswagen
  • Vehicle Protection Products such as paint and Interior protection, Electronic Rustproofing and Window Tint
  • Local Area Marketing for Google My Business
  • Training and Development for sales people, sales managers as well as service and parts managers.
Fiat Chrysler
Fiat Chrysler Faulty Crash Pad
Fiat Chrysler - Faulty Crash Pad
This Crash Pad needs a facelift

I have a 2012 model Jeep Grand Cherokee Overland diesel. When I purchased it at auction, the leather covering on the crash pad was all loose – like an older person’s face that needed an urgent facelift. There were a couple of solutions – first was to get a trim expert to reglue it. The second was to install a dash mat and the third was to approach my local Jeep dealer and ask for a goodwill warranty claim.

My recent experience with Fiat Chrysler was that I didn’t hold out a lot of hope, even though the car had been serviced on time every time by it’s original owner (a mechanic working in Mackay) Thankfully the owner had stamped each service when he completed the work. I approached my Jeep dealer and asked them to submit a claim. Most of my industry friends said that I was dreaming I did it anyway.




Yesterday (Jan 23rd) I took a call from Michael Algie, the service manager ofNorthstar Jeep who advised that the claim had been approved, the part was on its way and that he’d booked my car in for February 7th.

Not only is the Jeep Grand Cherokee diesel a brilliant car, but it seems that the good folk at Fiat Chrysler may have made a new years resolution to take more care of their customers. This is just a suggestion – even if your vehicle is out of the manufacturer warranty, ask the question. Australian Consumer Law, which came in January 2011 may have had a part to play here, or not. For this claim, a reasonable person would expect that the crash pad covering should have lasted longer than 5 years. At least I did and I think I’m a reasonable person.

So, if you’re faced with the ‘sorry it’s out of warranty’ mantra from car dealers, let me assist with your claim or at least let me give you some advice. It’s free (the advice anyway) and I’ll take some pleasure in getting your rightful claim approved.

What’s Car Business all about?

Car Business is a multi-dimensional automotive company that aims to help you to buy your new car for a better price than you can do on your own. Based on the Redcliffe Peninsula about 15 minutes from Brisbane Airport and 30 minutes from the Brisbane CBD, Car Business is located in an area that allows us to pick and choose from Brisbane’s finest new cars for sale.

The ‘go to’ Brisbane car buying agents, Car Business, is so much better than a car broker – first and foremost, Car Business is an experienced Car Buyer’s Advocacy service. Our experienced staff will stand alongside you and act on your behalf to help you buy your new car at a better price than you can directly through new car dealers.

My goal with Car Business is to provide timely and informative articles on everything to do with cars – used car purchase, new car sales, car service, car finance, car insurance, aftermarket car protection products.

Above anything else, Car Business is a company that provides current automotive advice for car owners who do not have access to knowledgeable auto industry friends. To those of you without someone to talk to, I am your expert – the car guy.

I have been in the automotive industry since 1978 – covering all aspects that consumers need advice. I’ve been called many things in my time – The Car Professor, The Car Doctor, and recently the Car Guy, but the bottom line is that I know a lot about this industry. Whenever someone needs some advice – they call me.

In general terms my car advice is free – it is just something I like to do, and my goal is to give back to the community that has treated me so well.

Good quality, Guaranteed Used Cars

I have access to good quality vehicles – you can see my current stock by clicking through to my own website for the cars that I have in stock.  I am also able to search out that particular car that you are finding difficult to find. I have got a great dealer community that I have dealt with for many years, and these cars do not even hit the websites. I specialize in South East Queensland but in some cases, can look after interstate customers

Other areas that I specialize in are relatively widespread.

Genuine Spare Parts, Merchandise, and Other Cool Stuff is an online spare parts business specializing in Chrysler, Jeep, Dodge, Fiat, Alfa Romeo, Isuzu Ute and Volkswagen. So if you are looking for anything from crash parts, electrical components, wheels, t-shirts or anything else, let me assist you with that search.  You can rely on genuine spares to procure parts at better than trade price and certainly better than you can buy in Australia. My prices are reduced by about 30% on what you would expect to pay here in Australia

Car Business Protects Your Car

Car Business is a local agent for Williams Paint and Interior ProtectionAutoGard and CleanGard, SunX window tinting.

Don’t get ripped off by car dealers wanting to make a huge profit – our window tinting prices start from $175 up to $450 for cars that dealers want to charge $750 for.

 Car Finance and Car Insurance

My finance and insurance franchise, 1800Approved Finance, will help you get finance for your car at rates much lower than a dealer will offer. For a homeowner, we are talking from 4.99%. Your bank will not even offer you that.

It’s My Opinion – Cars, Auto Industry

If you are interested in reading quality information about new car releases, forthcoming models and just about anything else to do with the car business, click over to my blog –

You will find  wide-ranging comment about the car industry and car people. I do not hold back on my comments – like it or not; my opinions are just that – opinions.

In closing, if you want to connect with me here’s how

Car Business and Bob Aldons Contact Info

Phone:          International           +61 418 748 498

Local                          0418 748 498

Email:           in**@ca*********.au

Visit:              226 Anzac Avenue

Kippa-Ring Q 4021



In closing, my passion is cars, car buyers, car dealers, but just about anything to do with cars. However, you need to do me one favour….

Please drive carefully


Warm regards

Bob Aldons


#carbusiness #thecarguy #bobaldons #carbrokers #carbuyersadvocate #discountnewcars #carbuyingservice #bestcarprice #racq #nrma #racv #caradvice #mistakesthatcarbuyersmake

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